Price Match Promise
At Thetravelowls.com, we strive to provide unbeatable travel deals and competitive prices.
Introduction
At Thetravelowls.com, we strive to provide unbeatable travel deals and competitive prices. Our Price Match Promise ensures customers get the best rates on flights, hotels, car rentals, and vacation packages.
What is the Price Match Promise?
If you find a lower price for the same travel booking within 24 hours of booking with us, we will match it. Applies to identical bookings on eligible travel services: flights, hotels, car rentals, and vacation packages.
Eligibility Criteria
Matching Elements
The competing price must match all booking details, including dates, services, and amenities. Only identical bookings qualify for price matching.
Price Details
Lower price must be in the same currency and include all applicable taxes, fees, and charges. Price match is applicable to the total price, not partial elements.
Verification and Availability
The lower price must be publicly accessible and verifiable on a non-member website. Member-only or private offers do not qualify.
How to Request a Price Match
Submit your Price Match request within 24 hours of booking on Thetravelowls.com. Provide your booking reference, a screenshot or URL of the competing offer, and details of the lower price. Our team will verify the lower price within 48 hours; once confirmed, we’ll match your booking price or refund the difference.
Exclusions and Limitations
Price Match does not apply to auction sites or opaque providers (where details are hidden until after purchase). Bundled packages, loyalty programs, group rates, and corporate rates are excluded. Limited-time promotions and member-exclusive discounts are not eligible for price matching.
Contact Information
For any questions regarding our Price Match Promise, reach out to our customer support team. We are here to help ensure you get the best possible travel deal on Thetravelowls.com.
